Terms & Conditions

THE BELOW ARE THE GENERAL TERMS AND CONDITIONS FOR NORTHERN REPUBLIC. NORTHERN REPUBLIC RESERVES THE RIGHT TO CHANGE THESE AT ANY TIME WITH NO ADVANCE NOTICE.

RETURNS & EXCHANGES

ALL RETURNS MUST BE PRE-AUTHORIZED BY NORTHERN REPUBLIC AND INITIATED WITHIN 30 DAYS FOR NON-DEFECTIVE MERCHANDISE.

  • FOOTWEAR/SUBJECT TO 15% RESTOCKING FEE:

    • FOOTWEAR MUST BE IN NEW CONDITION AND SHOW NO SIGNS OF WEAR OTHER THAN TRYING ON INSIDE THE HOUSE.

    • REFUNDS OR STORE CREDIT WILL BE PROCESSED UPON RECEIPT OF THE FOOTWEAR BACK TO NORTHERN REPUBLIC AND WE CONFIRM THE UNWORN CONDITION. FOOTWEAR DEEMED TO HAVE BEEN WORN WILL BE SENT BACK TO THE PURCHASER AT THEIR EXPENSE. TO COVER THE RETURN SHIPPING OF INELIGIBLE ITEMS NORTHERN REPUBLIC WILL SEND AN INVOICE FOR THE SHIPPING COST USED FOR A RETAIL PURCHASE OF FOOTWEAR.

    • BUYER ASSUMES RESPONSIBILITY FOR RETURN SHIPPING, EXCEPT IN THE CASE OF A DEFECTIVE PRODUCT.

    • NORTHERN REPUBLIC OFFERS NO EXPRESS WARRANTIES ON ANY FOOTWEAR BUT WILL HANDLE DEFECTIVE CLAIMS ON A CASE BY CASE BASIS USING THE MANUFACTURER GUIDELINES AND RECOMMENDATIONS.

    • RESTOCKING FEES MAY APPLY FOR NON-DEFECTIVE FOOTWEAR

  • CARE PRODUCTS:

    • CARE PRODUCTS MUST BE IN UNOPENED CONDITION TO BE ELIGIBLE FOR RETURN.

    • BUYER IS RESPONSIBLE FOR RETURN SHIPPING.

    • CREDIT WILL BE ISSUED ONLY UPON RECEIPT OF PRODUCT BACK TO NORTHERN REPUBLIC.

    • ITEMS DEEMED TO BE INELIGIBLE FOR REFUND OR STORE CREDIT (READ OPENED OR USED) WILL BE DISCARDED AND NO REFUND OR CREDIT ISSUED.

  • APPAREL AND ACCESSORIES

    • ALL APPAREL AND ACCESSORIES MUST BE IN NEW AND UNUSED CONDITION.

    • BUYER IS RESPONSIBLE FOR RETURN SHIPPING, EXCEPT IN THE CASE OF DEFECT.

    • CREDIT WILL BE ISSUED ONLY UPON RECEIPT OF PRODUCT BACK TO NORTHERN REPUBLIC.

    • ITEMS DEEMED TO BE INELIGIBLE FOR REFUND OR STORE CREDIT (READ USED) WILL BE MADE AVAILABLE FOR THE BUYER TO CHOOSE TO PAY FOR RETURN SHIPPING IF THEY WISH THE ITEMS BACK. ITEMS NOT CLAIMED WITHIN 30 DAYS WILL BE DISCARDED AND NO REFUND OR CREDIT ISSUED.

    • DARN TOUGH VERMONT OFFERS A LIFETIME GUARANTEE ON ALL SOCKS ANY WARRANTY CLAIMS MUST BE PROCESSED WITH DARN TOUGH DIRECTLY VIA THEIR WEBSITE. NORTHERN REPUBLIC WILL NOT PROCESS NOR GUARANTEE WARRANTY ELIGIBILITY.

REPAIR, RESOLE, OR CUSTOM WORK TERMS

  • REPAIRS, RESOLES, AND CUSTOM WORK ARE AT THE DISCRETION OF NORTHERN REPUBLIC. BOOTS DEEMED TO BE STRUCTURALLY UNFIT FOR WORK MAY BE REJECTED BY NORTHERN REPUBLIC AND SHIPPED BACK AT THE OWNERS EXPENSE.

  • FOOTWEAR SHOULD BE CLEANED OF EXCESS DIRT BEFORE SENDING IN FOR WORK. FOOTWEAR THAT REQUIRES US TO CLEAN THEM BEFORE WORK CAN BEGIN WILL BE ASSESSED AN ADDITIONAL $20.00 CLEANING FEE.

  • ALL WORK TO BE COMPLETED MUST BE PREPAID INCLUDING RETURN SHIPPING.

  • NORTHERN REPUBLIC ASSUMES NO LIABILITY FOR PACKAGES LOST OR DAMAGED IN TRANSIT.

  • NORTHERN REPUBLIC OWNS ALL IMAGES CAPTURED OF THE FOOTWEAR AND RESERVES THE RIGHT TO USE ALL IMAGES CAPTURED OF WORK PERFORMED BY NORTHERN REPUBLIC FOR THE USE OF ADVERTISING WITH NO DIVIDENDS DUE TO THE OWNER OF THE BOOT.

  • PAYMENT OF QUOTE BY CUSTOMER IS ACCEPTANCE WITH THE AGREED UPON TERMS AS STATED IN THE INVOICE SENT FROM NORTHERN REPUBLIC AND THIS WORK NON-REFUNDABLE. WE WILL DO OUR BEST TO ENSURE YOUR SATISFACTION BUT CANNOT GUARANTEE COLOR DUE TO COMPUTER VARIATIONS.

  • IF UPON RECEIPT OF THE PHYSICAL FOOTWEAR WE FIND THERE TO BE ADDITIONAL WORK EITHER REQUIRED OR RECOMMENDED WE WILL CONTACT YOU BEFORE MAKING THE DETERMINED ADDITIONAL REPAIRS.

NORSEMEN LOYALTY PROGRAM:

  • BOOTS MUST HAVE BEEN PURCHASED FROM NORTHERN REPUBLIC AND CUSTOMER ASSUMES RESPONSIBILITY FOR PROOF OF PURCHASE IN THE EVENT NORTHERN REPUBLIC IS UNABLE TO DETERMINE PROOF OF PURCHASE

  • ALL OF THE NORMAL TERMS AND CONDITIONS FOR REPAIR, RESOLE, AND CUSTOM WORK APPLY

  • THE LOYALTY PROGRAM IS NOT A GUARANTEE OF WORK TO BE PROVIDED

  • NORTHERN REPUBLIC RETAINS THE RIGHT TO CANCEL THIS PROGRAM AT ANY TIME WITHOUT NOTICE OR EXPLANATION

ADDRESS
CONTACT US

2730 Stillwater Road East

Maplewood, MN 55119

NR@northernrepublic.net

Repairs@northernrepublic.net

Phone : 651-703-3836

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